Information we collect

We may collect personal information that you provide directly to us, including:

• your name;
• email address and phone number;
• company name and job title;
• information submitted through contact forms;
• correspondence and communications with us; and
• information you provide when discussing a potential project or business relationship.

We may also automatically collect limited technical information when you use our website, such as:

• IP address;
• browser and device information;
• pages visited and referring pages;
• approximate location;
• website usage and interaction data; and
• cookie and analytics information.

How we use information

We may use personal information to:

• respond to inquiries and communicate with you;
• evaluate and discuss potential projects;
• provide and improve our services;
• operate, maintain, secure, and improve our website;
• understand website usage and performance;
• manage customer and business relationships;
• send relevant business or marketing communications where permitted by law; and
• comply with legal and regulatory requirements.

Cookies and analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing effectiveness. We may use third-party analytics, hosting, customer relationship management, advertising, or marketing services that collect or process information on our behalf.

You can control or disable many cookies through your browser settings. Disabling certain cookies may affect how some website features function.

How we share information

We do not sell or rent personal information.

We may share information with service providers that help us operate our business, including providers of:

• website hosting and infrastructure;
• analytics;
• customer relationship management software;
• email and communications tools;
• security and fraud prevention;
• professional services; and
• other business technology.

We may also disclose information where required by law, in connection with a business transaction, or where reasonably necessary to protect our rights, property, systems, customers, or others. Service providers are expected to use information only for the purposes for which it is provided and subject to appropriate confidentiality and security obligations.

Processing outside Canada

Some of our service providers may store or process personal information outside your province, state, or country, including in the United States or Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or as required by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. No website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Your choices and rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access to or correction of information we hold about you. You may also withdraw consent to certain uses of your information, subject to legal or contractual restrictions.

Marketing emails from us will include a method to unsubscribe. You may also contact us directly to ask that we stop sending you marketing communications.

Client and project information

This Privacy Policy primarily addresses information collected through our public website and general business interactions. Where AI Creative processes information as part of a software development, consulting, automation, or other client engagement, additional confidentiality, privacy, security, or data-processing terms may be established in the applicable client agreement.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Children's privacy

Our website and services are intended for businesses and professionals and are not directed toward children. We do not knowingly collect personal information from children through this website.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will be posted on this page along with its effective or last-updated date.

Contact us

Questions, requests, or concerns relating to privacy may be directed to AI Creative at build@aicreative.dev.